Data Tabulasi Survey Kepuasan Masyarakat

KANTOR KEMENTERIAN AGAMA KABUPATEN PURBALINGGA

Tahun 2026

No Responden Pertanyaan Total
1 2 3 4 5 6 7 8 9
1 4 4 4 4 4 4 4 4 4 36
2 4 4 4 4 4 4 4 4 4 36
3 3 3 3 3 3 3 3 3 3 27
4 4 4 4 4 4 4 4 4 4 36
5 4 4 4 4 4 4 4 4 4 36
6 4 4 4 4 4 4 4 4 4 36
7 4 4 4 4 4 4 4 4 4 36
8 4 4 4 4 4 4 4 4 4 36
9 4 4 4 4 4 4 4 4 4 36
10 4 4 4 4 4 4 4 4 4 36
11 3 4 4 3 4 4 4 3 4 33
12 4 4 4 4 4 4 4 4 4 36
13 4 4 4 4 4 4 4 4 4 36
14 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 3 54
Total
56
57
57
56
57
57
57
56
57
 510
Rata-Rata Pertanyaan
4.00
4.07
4.07
4.00
4.07
4.07
4.07
4.00
4.07
 36.42
Rata-Rata Unsur
56 / 1 = 56.00
56.00 / 14 = 4.00
57 / 1 = 57.00
57.00 / 14 = 4.07
57 / 1 = 57.00
57.00 / 14 = 4.07
56 / 1 = 56.00
56.00 / 14 = 4.00
57 / 1 = 57.00
57.00 / 14 = 4.07
57 / 1 = 57.00
57.00 / 14 = 4.07
57 / 1 = 57.00
57.00 / 14 = 4.07
56 / 1 = 56.00
56.00 / 14 = 4.00
57 / 1 = 57.00
57.00 / 14 = 4.07
36.43
Rata-Rata Tertimbang Unsur
56.00 / 14 = 4.00
4.00 X (1/9)
4.00 X 0.111 = 0.44
57.00 / 14 = 4.07
4.07 X (1/9)
4.07 X 0.111 = 0.45
57.00 / 14 = 4.07
4.07 X (1/9)
4.07 X 0.111 = 0.45
56.00 / 14 = 4.00
4.00 X (1/9)
4.00 X 0.111 = 0.44
57.00 / 14 = 4.07
4.07 X (1/9)
4.07 X 0.111 = 0.45
57.00 / 14 = 4.07
4.07 X (1/9)
4.07 X 0.111 = 0.45
57.00 / 14 = 4.07
4.07 X (1/9)
4.07 X 0.111 = 0.45
56.00 / 14 = 4.00
4.00 X (1/9)
4.00 X 0.111 = 0.44
57.00 / 14 = 4.07
4.07 X (1/9)
4.07 X 0.111 = 0.45
4.05
No Unsur Jumlah Pertanyaan Total Nilai Nilai Rata-Rata Unsur Nilai Rata-Rata Tertimbang Unsur
1
Persyaratan
1
56
4.00
0.44
2
Prosedur
1
57
4.07
0.45
3
Waktu Pelayanan
1
57
4.07
0.45
4
Kesesuaian Biaya Pelayanan
1
56
4.00
0.44
5
Produk Spesifikasi Jenis Pelayanan
1
57
4.07
0.45
6
Kompetensi Pelaksana
1
57
4.07
0.45
7
Perilaku Pelaksana
1
57
4.07
0.45
8
Penanganan Pengaduan, Saran dan Masukan
1
56
4.00
0.44
9
Sarana Dan Prasarana
1
57
4.07
0.45
Indexs Survey Kepuasan Masyarakat 4.05 ( )
Konversi 101.19
Mutu Pelayanan